The government’s business outlook is downright depressing. It forecasts “little or no growth” for Travel Agency for the next eight years, as market share gains by online behemoths like Expedia, Orbitz, and Travelocity are offset by a slight increase in demand for specialized travel advice.
Indeed, many individuals assume that is overly optimistic. They believe that travel agents are obsolete. “They are an outmoded relic of past practices that add virtually no value to any transaction today,” says Bill Clements, an airline employee in Ypsilanti, Mich. He also accused me of being “the biggest lackey for them that I have ever experienced” for recommending agents in my columns.
We must pay a set fee that includes the entire package. That being said, we must exercise caution when selecting Travel Agency. After all, we’re paying them with money we’ve saved. However, these organizations frequently provide the same services. And it is often difficult to tell which is genuine and which deception is. Or which one can and cannot provide good service. It would be difficult to decide which one to go on your next adventure with. Furthermore, some Travel Agency may have issues that you are not aware of. We must exercise caution to avoid problems during our trip.
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Look for the Appropriate Certification
It’s a good sign if the agent is a member of the American Society of Travel Agents (ASTA) (www.asta.org). ASTA is the largest global travel professional association, with a code of conduct that keeps the riff-raff at bay. It’s a plus if your travel consultant is accredited by The Travel Institute, which offers classes on respective places and travel specialties. The Association of Retail Travel Agents is another membership worth considering. Affiliation with a large organization such as AAA or a company such as Carlson Wagonlit can be proof that your agent is trustworthy. In addition, your agent should follow any state seller of travel laws and carry error and omission insurance. There are imposters, also known as scammers. This is why we must be vigilant and cautious when selecting a travel agency to avoid becoming a victim of scammers. Examine the agency’s certifications and other business licenses. If they have everything, it means they are legitimate.
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Look for Feedback from Legitimate Sites
Clients and customers are most likely to provide feedback about their trip and the agency’s service. It is advised to read the feedback because clients will forthright about how they discovered the agency. How the company treats its guests, particularly when problems arise. You can find this feedback on their websites or by searching for them on the internet. TripAdvisor, Klook, GetYourGuide, and Traveloka are all excellent places to look for reviews. You can also look for people who have left feedback about their experiences in Facebook Groups and other forums.
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Inquire with the Agent
Don’t go with the first agent you come across. Speak with a travel expert. Determine the length of time he or she has been in business. Inquire about fees (they do charge additional fees, but they’re worth it if you’re in a hurry). I would suggest interviewing the person. Pay special attention not only to how your possible future agent responds but also to what’s going on around you in the office. Is the other agent taking the time to speak with customers, or do they appear to be only engaged in forcing their clients to make a booking decision? Is the agent you’re interviewing distracted or focused on assisting you? Move on if you don’t like what you see.
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Learn How They Respond to Stress
The only way to tell if your travel company is a central defender is to see what happens when you run into problems. And you’ll have that chance at some point. What will your agent do your flight is delayed, your hotel is overbooked, or your travel case is denied? Agents paid for the booking, either through a fee you pay or a commission they receive directly from the company. They are not your agent if they leave you hanging or simply send you the company’s 800 number. Most likely, they’re only interested in the commission.
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